Privacy Policy

Effective date: 20 September 2026

This Privacy Policy explains how CorrespondR ("CorrespondR", "we", "us" or "our") collects and uses personal data when you use our website, web application, mobile applications and related services (the "Service").

CorrespondR is operated from Norway.

1. Information We Collect

We may collect:

• Account information, such as your name, email address, profile information and organisation.
• Authentication information needed to sign you in, including information received from authentication providers such as Google or Microsoft when you choose to use them.
• User Content, including messages, files and other information you choose to send or store through CorrespondR.
• Technical and usage information, such as device information, IP address, login activity and information about how the Service is used.
• Support communications when you contact us.

2. How We Use Your Information

We use personal data to:

• create and manage your account;
• provide messaging and collaboration functionality;
• authenticate users and maintain account security;
• operate, maintain and improve CorrespondR;
• prevent fraud, abuse and security incidents;
• provide customer support; and
• comply with applicable legal obligations.

We process personal data where necessary to provide the Service, where we have a legitimate interest in operating and securing CorrespondR, where required by law, or where you have provided consent when consent is required.

3. Messages and Content

Messages, files and other content you send through CorrespondR are processed so that we can store and deliver them to the intended recipients.

Other participants in a conversation may retain information you have shared with them even if you later delete your account.

You should only share personal, confidential or sensitive information when you are authorised to do so.

4. Service Providers

We use third-party service providers to operate CorrespondR, including providers of authentication, hosting, infrastructure and other technical services.

These providers may process personal data on our behalf only as necessary to provide their services.

Where personal data is transferred outside the European Economic Area (EEA), we use legally recognised safeguards where required.

5. Data Retention

We keep personal data only for as long as reasonably necessary to provide the Service, meet legal obligations, maintain security and resolve disputes.

When an account is deleted, associated personal data may be deleted or anonymised, subject to legal requirements and information that must remain as part of conversations involving other users.

6. Your Rights

Depending on applicable law, you may have the right to:

• access your personal data;
• correct inaccurate information;
• request deletion of your personal data;
• restrict or object to certain processing;
• receive certain data in a portable format; and
• withdraw consent where processing is based on consent.

You may exercise these rights by contacting info@correspondr.com.

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or another competent supervisory authority.

7. Security

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse or disclosure.

However, no internet-based service can guarantee absolute security.

8. Cookies and Similar Technologies

CorrespondR may use cookies, local storage and similar technologies that are necessary to operate the Service, maintain sessions and keep users signed in.

If we introduce analytics, advertising or other non-essential tracking that requires consent, we will provide the appropriate information and consent choices.

9. Children

CorrespondR is intended for professional use and is not directed at children under 18.

10. Changes to This Policy

We may update this Privacy Policy as CorrespondR develops or where required by law.

Material changes will be communicated where appropriate. The latest version will always show its effective date.

11. Contact

For privacy questions or requests, contact:

CorrespondR
Email: info@correspondr.com
Norway